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Please enter your customer number as your username, followed by your family name (without spaces).
You can also open a new ticket by e-mail.
These e-mail tickets are automatically assigned to your account based on your registered e-mail address.
Please use the below e-mail addresses for this purpose:
Geben Sie als Benutzernamen bitte Ihre Kundennummer, gefolgt von Ihrem Nachnamen (ohne Leerzeichen) ein.
A new password will be sent to your email address.